You’ve hired capable, credentialed people. So why isn’t
your office running more smoothly? Why do your employees
call in sick so often and, when they are present, why do
they seem to lack motivation? Have you assembled an
office staff, or a business team?
Unfortunately, hiring smart, responsible people isn’t
the same thing as building a team. Competence and
experience are certainly important, but so are attitude,
work habits, instinct, and temperament – precisely the
qualities that aren’t captured on resumes or detected in
job interviews. It’s usually only after a candidate is
hired that these distinctive traits become apparent.
If you’ve hired good people but your office isn’t
achieving optimal productivity, McKenna Project coaches
can help. We use Kolbe™ assessment instruments to
identify your employees’ instinctive action modes. Then
we collate this data against your staff assignments. The
result? You’ll leverage the talent you’ve already got
and unleash a synergistic force in your office. Your
staff will become a team, with a sense of ownership in
your practice and an incentive to increase profits and
improve patient satisfaction.
The Kolbe™ approach has been used for years by
innovators like Kodak, IBM, and Xerox to transform
employees into business-focused teams. Now, McKenna
Project coaches are bringing this consistently reliable
and highly predictive empirical instrument to doctors.